1x Betting FAQ — Answers to All Your Questions

KYC (Know Your Customer) verification is required to protect your account and prevent fraud. As an internationally licensed platform, 1x betting makes this mandatory. Typically, uploading a photo of your National ID or passport is all it takes, and verification is completed within 24 to 48 hours. Proof of address may also be requested in some cases.

No, under 1x betting's rules, each person is allowed only one account. Creating multiple accounts may result in all of them being suspended, and any funds held in those accounts could be forfeited. Manage your single account responsibly.

To close your account, email support@1xbetting.biz or let us know via live chat. Make sure to withdraw any remaining balance before closing. If you need a break for responsible gaming reasons, you can also use the temporary self-exclusion option — it Responsible Gaming page.

1x betting supports all major payment methods popular in Bangladesh:

• Mobile Banking: bKash, Nagad, Rocket
• Cryptocurrency: Bitcoin (BTC), USDT, Ethereum
• Bank Transfer: Directly from your bank account

Deposits are instant across all methods, with no additional charges.

The minimum deposit on 1x betting is just ৳100 (one hundred BDT). This is among the lowest of any betting platform in Bangladesh, so even new players can get started with a small investment. There is no set maximum deposit limit, though larger amounts may require additional verification.

Withdrawal times vary depending on the method:

• bKash/Nagad/Rocket: Usually within 15 minutes to 2 hours
• Cryptocurrency: Within 1 to 24 hours
• Bank Transfer: 1 to 3 business days

Withdrawals may be delayed if your KYC verification is incomplete. We recommend completing verification in advance to avoid any hold-ups.

Wait 5–10 minutes first, then refresh the page. If the funds still haven't arrived, contact us via live chat or at support@1xbetting.biz with your deposit transaction ID or a screenshot. With a transaction ID, issues are typically resolved within the hour.

New players on 1x betting receive a 200% welcome bonus on their first deposit. That means a ৳1,000 deposit gets you an extra ৳2,000 in bonus funds, giving you ৳3,000 to play with from the start. If a promo code applies at registration, enter it and meet the minimum deposit requirement to claim your bonus.

No, bonus funds cannot be withdrawn directly. Every bonus comes with a wagering requirement (rollover condition). For example, a 5x rollover means you need to place bets totalling 5 times the bonus amount. Once the requirement is met, the bonus converts to your real balance and becomes withdrawable. For more details Terms & Conditions Read.

1x betting offers a range of promotions for regular users:

• Weekly Reload Bonus
• Cashback offer on losses
• Seasonal & tournament special promotions
• Referral Bonus — earn rewards for bringing in friends
• VIP Loyalty Points

To view all offers Promotions Visit the page.

1x betting covers 30+ sports for you to bet on. The most popular among Bangladeshi players are cricket, football, and kabaddi. You can also place pre-match and live bets on tennis, basketball, volleyball, hockey, badminton, e-sports, and much more.

Live betting lets you place bets while a match is in progress. Odds update in real time based on how the game unfolds. In 1x betting's live betting section, you'll find live scores, statistics, and an animated tracker. Live streaming is also available for select matches. Quick decision-making is key here.

Bets generally cannot be cancelled once placed. However, 1x betting offers a "Cash Out" feature — you can partially or fully cash out your bet before the match ends to reduce your risk. If a match is cancelled or postponed, your stake is automatically refunded.

1x betting supports three odds formats: Decimal (e.g. 2.50), Fractional (e.g. 3/2), and American (+150). For Bangladeshi users, Decimal is the easiest to work with. For example, a ৳100 bet at odds of 2.50 returns ৳250 if you win (including your original stake). You can choose your preferred format from Account Settings.

The 1x betting app is available for both Android and iOS devices. Download Page to download the APK file directly (Android) or access the App Store link (iOS). To install on Android, enable "Unknown Sources" in your device Settings. Once installed, log in using the same username and password as your website account.

First, fully close the app and reopen it. If the issue persists, follow the steps below:

• Clear the app cache (Settings → Apps → 1x betting → Clear Cache)
• Update to the latest version
• Restart your device
• Uninstall the old app and do a fresh install

If the issue persists, you can play via your web browser at 1xbetting.biz.

Yes, 1x betting operates under an international gaming license and uses 256-bit SSL encryption technology. Your personal information and financial transactions are fully protected, and no personal data is shared with third parties. For more details, Privacy Policy Read.

On the login page Go to the login page and click the "Forgot Password?" link. Enter your registered mobile number or email — you'll receive an OTP or a reset link. Use the OTP to set a new password. For security, make sure your password includes uppercase and lowercase letters, numbers, and special characters.

Log in and go to Account Settings, then click the "Security" tab. Under the Two-Factor Authentication option, choose either SMS or an authenticator app. Once 2FA is enabled, a verification code will be sent to your phone every time you log in — this is the strongest protection against account hacking.

Change your password immediately and log out of all active sessions. Contact support@1xbetting.biz right away — the support team will temporarily lock the account and investigate. To prevent this in future, keep 2FA enabled and avoid logging in from unfamiliar devices.